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Intercontinental Lusaka, An Ihg Hotel, Lusaka
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Key details
About the Hotel
Haile Selassie Avenue,
Lusaka,
Zambia,
No postal,
Lusaka
Intercontinental Lusaka is strategically located in the embassy district of Zambia's capital, close to key corporate offices and landmarks. The hotel offers exceptional service and authentic experiences that reflect the essence of Lusaka. Guests can enjoy stunning views of the city from their rooms while engaging in personalized events through the Insider Collection. This venue is popular among business travelers and conference delegates from around the globe.
Location
Intercontinental Lusaka is located just 25 km from Kenneth Kaunda International Airport, making it easily accessible for travelers. The hotel is in close proximity to major corporate office parks and cultural landmarks, such as the National Museum. Guests benefit from complimentary parking and can arrange airport shuttle services for added convenience. The central location allows easy access to both business and leisure activities in Lusaka.
Rooms
The hotel features air-conditioned rooms equipped with comfortable bedding, a flat-screen TV, and an ergonomic workspace. Each room provides high-speed wireless internet access, a laptop-sized safe, and a minibar for convenience. Suites offer additional amenities such as a kitchenette and seating area, ensuring a comfortable stay. Guests can enjoy fantastic views of Lusaka from every room and suite.
Eat & Drink
Curate Restaurant serves an extensive selection of local and international cuisine, including exotic Italian dishes and buffet options. The Botanical Bar is available for refreshing cocktails and snacks, providing a relaxed atmosphere. Safari Bar offers themed nights on selected days, making it a social hub for guests. Mugg and Bean Bistro serves breakfast and light meals for casual dining.
Leisure & Business
The hotel features a fitness center and an outdoor pool accessible exclusively for resident guests. The conference facilities include nine well-equipped meeting rooms, ideal for events and conferences, with modern audio-visual equipment available. Guests can unwind in the Club Lounge, which combines personal service with exclusive privileges. The hotel philosophy is centered on creating memorable experiences for every visitor.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast was truly delightful, with attentive waiters ensuring that we were well taken care of and a wide selection of tasty options available to start our day.view full review
Spacious Rooms
The size of the room was impressive, providing ample space to relax and enjoy our stay comfortably.view full review
Inviting Spa!
Even though the spa was under renovation, the ambiance was still lovely, and I really appreciated the staff's efforts to suggest alternative leisure activities.view full review
Great Support!
Though there were some check-in hiccups, the overall service during my stay was very good and accommodating, ensuring all my needs were met.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Outdoor swimming pool
Sun loungers
Garden area
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Haile Selassie Avenue,
Lusaka,
Zambia,
No postal,
Lusaka
Map view
Haile Selassie Avenue,
Lusaka,
Zambia,
No postal,
Lusaka
City landmarks
Mall
Kabwata Cultural Village
2.4
km
Church
St. Ignatius Catholic Church
1.4
km
Independence Avenue Nasser Road
Lusaka National Museum
2.3
km
Church
Anglican Cathedral of the Holy Cross
960 m
Nchenja road
Wonder World Amusement Parks
2.4
km
Independence Avenue
Freedom Statue
2.5
km
Sud di Lusaka
Lower Zambezi National Park
2.6
km
Zimbabwean Embassy
1.4
km
Mosque
Umar al-Farooq Mosque
2.2
km
Cenotaph
960 m
Club Vegas
650 m
Public Building
Embassy of the Arab Republic of Egypt
650 m
Pope Square
740 m
Cathedral of the Child Jesus
900 m
Golf Course
Lusaka Golf Club
2.1
km
Theatre
Lusaka Playhouse
930 m
Catherdral of the Holy Cross
960 m
Murray Memorial Chapel
1.6
km
Masjid-Ut-Tawheed
1.1
km
Lusaka Baptist Church
1.1
km
Church
St. Ignatius Parish Church
1.4
km
Off District Rd
Kalimba Reptile Park
2.7
km
Northmead Mall
2.5
km
United Church of Zambia St Paul's
1.4
km
Great East Rd
Manda Hill Shopping Centre
2.3
km
Alleluia Ministries Lusaka
1.5
km
9 Parliament Rd Lusaka 10101 Parliament Rd
Monte Carlo Casino
2.5
km
Church
Central SDA Church
1.5
km
Lusaka
Great Wall Casino
3.0
km
Landa Rd
Chaminuka Offices
2.4
km
Nearby
Church
Anglican Cathedral of the Holy Cross
500 m
Restaurants
ROSSO Trattoria
440 m
Haile Selassie Avenue
Smuggler's Inn
720 m
Suez Road
Taj Pamodzi
1.2
km
Church Road Vivanta Hotels & Resorts
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Clean
Spacious
Poor air conditioning
Value for money
7.6/10
Very good
Rooms
7.1
Location
8.3
Service
8.9
Dining
7.1
Guest reviews
7.6/10
based on 16 reviews
8.7
8.7/10based on 61 reviews
Aaron
United States,
June
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms, though clean, lacked proper air conditioning, and we only found one robe instead of two as expected. On the bright side, the room was spacious and offered a decent view of the road in front of the hotel.
Rooms
6.0
The rooms were clean and spacious with a decent view, but the air conditioning was poor. We only received one robe instead of the expected two.
Service
9.0
The service was excellent - the staff were very pleasant, accommodating, efficient, and courteous.
Location
8.0
The location was excellent, attractive, and convenient. However, there is room for improvement, especially in terms of currency exchange.
Dining
7.0
The dining experience was nice, offering multiple choices to help with a long business day. However, it was commented that it was too expensive.
Facilities
7.0
The facilities were decent, offering a range of services like room service and laundry. However, improvements could be made for better value for money.
Clean
Poor air conditioning
Walter
United Kingdom,
June
2024
8.2/10
I stayed at Intercontinental and found the location very convenient, close to the Supreme Court. The staff was super friendly and helpful, making my stay enjoyable. However, the rooms looked a bit tired, and there was only one robe provided despite booking for two people.
Rooms
7.0
The rooms at the Intercontinental were a bit noisy due to the airport nearby, but a staff member managed the issue well. They did seem a little old-fashioned and tired. Only one robe was available even though we booked for two people.
Service
9.0
The service at Intercontinental was without exception super-friendly and helpful. From airport transport to room service, they were very attentive and looked after me well.
Location
8.0
The location near Intercontinental was attractive and very convenient, particularly being close to the Supreme Court. Mrs Mugala and her team made my stay even more pleasant at Matanga Suites near Intercontinental.
Dining
9.0
The dining experience was excellent at Intercontinental, with a variety of meat, chicken, and fish dishes cooked to perfection. However, breakfast was the best I have ever had.
Facilities
8.0
I enjoyed the facilities at Intercontinental, which included room service, car hire, and laundry services. The hotel offered a range of amenities for a comfortable stay.
John
United Kingdom,
June
2024
7.8/10
I stayed on the executive floor at the airport, managed by an Intercontinental staff member. The room had only one robe for two people and seemed a bit worn down. Despite the minor setbacks, the most friendly asset of this Hotel was the service, particularly the shuttle from the airport. The location was excellent but had room for improvement in terms of value for money. The dining experience was good with nice choices, especially in the Italian restaurant. The facilities were satisfactory.
Rooms
7.0
The room on the executive floor was managed by an Intercontinental staff member. It had only one robe for two people and seemed a bit worn down.
Service
9.0
The service, without exception, notably the shuttle from the airport, was exceptional and friendly.
Location
8.0
The location was excellent, making it very convenient, but could be improved in terms of value for money.
Dining
8.0
The dining experience was good, offering various choices cooked to your taste, particularly in the Italian restaurant.
Facilities
7.0
The facilities were decent, meeting the standard expectations of the hotel.
David
United States,
May
2024
8.2/10
I had a pleasant stay at the hotel. The rooms are nice though looking a little tired and old-fashioned. The service is exceptional, making me feel at home. The location is excellent, offering convenience and relaxation. The dining experience was good, with a variety of choices, though some dishes could be improved.
Rooms
8.0
The rooms are very comfortable and well looked after.
Service
9.0
The service is very warm and helpful, making me forget I was far from home. The staff is cheerful and attentive to every need.
Location
9.0
The location is excellent, allowing me to enjoy the best of the once majestic hotel. It is superb and very convenient.
Dining
7.0
The dining experience was enjoyable with various choices of meat, chicken, and fish cooked to perfection. Some meat options could be improved.
Facilities
8.0
The hotel offers a range of facilities to make the stay convenient and pleasant.
friendly staff
tired rooms
David
United Kingdom,
May
2024
8.4/10
The Intercontinental hotel offers spacious rooms with decent views of the road in front, comfortable and well-maintained. The service from airport transport to room service is excellent, with polite and professional staff as the best asset. The location is excellent in the capital Lusaka, convenient and attractive. The dining experience provides various choices of meat, chicken, and fish cooked to your taste, despite some pricey options. Colombian coffee is a highlight. Facilities are top-notch with everything you need for a comfortable stay.
Rooms
8.0
The rooms are spacious, comfortable, and well looked after, offering decent views of the road in front.
Service
9.0
The service, from airport transport to room service, is excellent with polite and professional staff members.
Location
9.0
The hotel's location in the capital Lusaka is excellent, convenient, and attractive, offering a great setting for your stay.
Dining
7.0
The dining options are varied, with choices of meat, chicken, and fish cooked to your taste. However, some options can be pricey.
Facilities
9.0
The hotel offers top-notch facilities to enhance your stay, making it a comfortable and convenient choice.
Daniel
United States,
March
2024
7.8/10
Despite some shortcomings in the rooms, the hotel offers well-decorated and comfortable accommodation. The service stands out for its warmth and friendliness. The location is excellent, although the dining options could be improved. Facilities are above average.
Rooms
7.0
The rooms are well decorated and comfortable, despite looking a little tired and old-fashioned. Only one robe provided for two people.
Service
9.0
The staff is very warm and helpful, making you feel at home. They even addressed me by name, which was a nice touch.
Location
8.0
The location is very attractive and convenient, near the Embassys and Intercontinental. Good for exchanging currency.
Dining
7.0
The dining serves various choices of meat, chicken, and fish cooked to your taste. The Italian restaurant is a highlight, but some options could be better.
Facilities
8.0
The facilities provided are satisfactory, offering a variety of services like room service, dry cleaning, and shuttle service.
Carl
United States,
February
2024
7.8/10
The hotel is conveniently located near Intercontinental at the airport, though the rooms appear a bit old-fashioned with limited robes. The attentive service makes up for it, ensuring you feel well taken care of during your stay.
Rooms
7.0
The rooms at the airport managed by Intercontinental staff member are looking a little tired and old-fashioned with limited robes.
Service
9.0
The service, managed by Intercontinental staff member, is very attentive and ensures you are well looked after throughout your stay.
Location
8.0
The hotel's location near Intercontinental at the airport is excellent for convenience.
Dining
8.0
The dining experience offers various choices of meat, chicken, and fish cooked to your taste, making for a satisfying meal.
Facilities
7.0
The facilities provided meet the basic needs of a comfortable stay, but could benefit from some modernization.
Edward
United Kingdom,
February
2024
7.8/10
The hotel is in a convenient location close to the Supreme Court. The rooms are well decorated and comfortable, but they seem a bit worn down. The service, especially the airport meet, is super-friendly and helpful. The dining options were good with multiple choices, offering decent quality. The facilities are well-kept and satisfying.
Rooms
7.0
The rooms are well decorated and comfortable, but they seem a bit worn down.
Service
9.0
The service, especially the airport meet, is super-friendly and helpful.
Location
8.0
The hotel is in a convenient location close to the Supreme Court.
Dining
7.0
The dining options were good with multiple choices, offering decent quality.
Facilities
8.0
The facilities are well-kept and satisfying.
Russell
United Kingdom,
November
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were very comfortable and well looked after, although the bathroom was a bit cramped and dated. The service was exceptional with friendly and helpful staff addressing me by name. The location was very convenient, offering easy access to the beauty of Zambia's capital city. The dining options were satisfying, although some menu choices were better than others. Overall, a good value for the money.
Rooms
8.0
The rooms on the executive floor were very comfortable and well looked after, yet a bit cramped and dated.
Service
9.0
The service was a standout feature of the hotel with friendly and helpful staff making me feel at home.
Location
9.0
The hotel's location in Zambia's beautiful capital was very convenient for exploring the area.
Dining
7.0
The dining experience was satisfactory with various choices available, although some options were not the best.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Friendly staff
Cramped bathroom
Don
United Kingdom,
November
2023
8.2/10
I had a pleasant stay at the hotel, enjoying the comfortable and well-maintained rooms and the friendly and helpful service. The dining options were decent, but some improvements could be made. The location was superb, offering convenience and attractive surroundings.
Rooms
8.0
The rooms were comfortable and clean, providing a nice retreat during my stay.
Service
9.0
The service was friendly and helpful, from the airport transport to room service.
Location
9.0
The location was superb, offering convenience and attractive surroundings.
Dining
7.0
The dining options were decent, with various choices to cater to different tastes.
Facilities
8.0
The facilities were well-maintained and added value to my overall experience.
comfortable rooms
limited dining options
Joe
United Kingdom,
November
2023
7.6/10
The room at Intercontinental seemed a bit worn down, looking a little tired and old-fashioned, yet spacious and providing a decent view of the road in front of the hotel. The service, from airport transport to room service to exchanging currency, was efficient, pleasant, and courteous. The location was excellent for enjoying the once majestic Intercontinental Hotel, very convenient and attractive. The dining experience, with various choices of meat, chicken, and fish cooked to your taste, was nice, with multiple choices to help with a long business day and decent quality, yet expensive.
Rooms
7.0
The room was spacious and provided a decent view of the road in front of the hotel.
Service
9.0
The service was efficient, pleasant, and courteous.
Location
8.0
The location was excellent for enjoying the once majestic Intercontinental Hotel, very convenient, and attractive.
Dining
7.0
The dining, with various choices of meat, chicken, and fish cooked to your taste, was nice with multiple choices to help with a long business day and decent quality.
Facilities
7.0
The hotel facilities were good, with room for improvement.
Lynn
United States,
September
2023
5.8/10
The hotel's proximity to Intercontinental and the friendly service make it a decent choice. However, the rooms seemed a bit worn down with poor air conditioning. The hotel's dining options were decent, offering various choices for a long business day.
Rooms
5.0
The rooms managed by Intercontinental staff were awful with poor air conditioning and seemed a bit worn down.
Service
8.0
The service, from airport transport to room service, was pleasant and accommodating.
Location
7.0
The location near Intercontinental was excellent, offering attractive surroundings. However, it's the only highlight from the once majestic hotel.
Dining
5.0
The dining experience at Savannah Grill was terrible, but there were multiple choices to help with a long business day.
Facilities
5.0
Peter
United Kingdom,
August
2023
8.0/10
I had a pleasant stay at the hotel, with clean and comfortable rooms managed by Intercontinental staff members at the airport. The service was exceptional, offering a range of convenient amenities. The location was superb, close to various embassies. However, the dining options were pricey, and the facilities were not ideal.
Rooms
8.0
The rooms were well decorated and comfortable.
Service
9.0
The service is the most friendly asset of this hotel, from the airport transport to room service.
Location
9.0
The location is superb, across the street from several embassies.
Dining
7.0
The dining was a bit expensive.
Facilities
7.0
The facilities were good but not outstanding.
Henry
United Kingdom,
August
2023
7.2/10
The hotel rooms are very comfortable and well looked after, but an upgrade is needed. The service is friendly and attentive, though some staff seemed unwilling to help. The location is excellent but limited. The dining experience is good, offering various choices, though some meat options could be improved.
Rooms
7.0
The room was comfortable and well maintained, but we only found one robe instead of two as booked.
Service
8.0
The service was friendly and attentive, with staff available to help. However, some employees seemed uninterested in assisting guests.
Location
8.0
The hotel's location is excellent and convenient in Lusaka, but limited beyond that.
Dining
7.0
The dining experience was good, offering various choices, but some meat options could be improved.
Facilities
6.0
The facilities were decent but could benefit from an upgrade.
Clean
Limited
Richard
United Kingdom,
July
2023
8.2/10
The hotel at the airport is looking a little tired and old-fashioned. Despite that, my stay was comfortable and clean, with very comfortable and well-looked-after rooms. The service by an Intercontinental staff member was very friendly and great, making my experience enjoyable. The location, although not as majestic as before, is excellent and convenient. The dining experience in Juba hotel was nice with multiple choices to help with a long business day, though some meat options could be improved. Overall, a decent spot with some areas that could be enhanced.
Rooms
8.0
My room was comfortable and clean, despite the slightly old-fashioned decor.
Service
9.0
The service provided by the Intercontinental staff member was great, making my stay enjoyable.
Location
9.0
The location is excellent and very convenient, offering easy access to various attractions.
Dining
7.0
The dining options in Juba hotel were nice, though some meat choices could be better.
Facilities
8.0
The facilities were pleasant and well-maintained, adding to the overall comfort of the stay.